Maintaining an in-house IT team capable of keeping up with rapid technology changes requires time and money. Even more time and money is spent protecting businesses from security threats and online attacks. Likewise, the need to backup and safeguard company data in a consistent and reliable way is more apparent than ever.
A mismanaged IT network and assets can result in disastrous financial consequences due to unforeseen and preventable technology expenses, software audits, compromised confidential data and network vulnerability. By choosing a managed services provider (MSP) to take care of your IT needs you will keep your network and information safe and secure, minimizing downtime and improving your business flow.
CMI can build a customized solution to fit all of your IT needs at a fraction of the cost of an in-house IT team and provide unlimited 24x7x365 support using our team of experts. Contact Us today to schedule a free assessment of your current environment.
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Our Managed Maintenance and Support options include:
Remote Monitoring and Maintenance – 24x7x365 – Our Proactive Self-Healing Monitoring Solution manages all of your IT assets and can correct minor system issues automatically.
Unlimited Support Tickets – Open tickets via phone, email, Customer Portal or a local Management Agent.
IT Asset Management – We keep a fully updated inventory of all of your equipment.
Mobile Device Management – Secure your employees mobile devices.
Vendor Relationship Management – We can handle all of your external vendor relationships for you.
Centralized Software Deployments – Provided by our Remote Management Agents.
Monthly Health Reporting – Automatic reporting that includes system and network health, along with a summary of all support tickets.
Monthly Customer Site Visits – Regular onsite visits to make sure everything is running smoothly.
Quarterly Business Reviews – Regular IT business reviews to keep your business moving forward.
24x7x365 Support – We are here to help you, all day every day.
Contact Us today to speak with a Managed Services Expert and schedule a free assessment of your IT environment.
Our Managed Network and System Security options include:
OS and 3rd Party Patching – We keep all of your Desktops and Servers up to date with the latest security patches – including common applications like Adobe Flash, Acrobat Reader, iTunes, Java and many more.
Cloud Based Content Filtering – Provides Web Filtering and Malicious Content Filtering for endpoints both inside and outside of the office.
Antivirus / Anti-Malware Protection – Centrally managed and updated antivirus and anti-malware software is deployed to all of your endpoints.
Intrusion Detection / Prevention – Protecting your network perimeter against malicious activity and stopping it before your clients are compromised.
Cloud Based Network Management – All of your security policies are updated and deployed from our Cloud Based Management interface.
Management of Existing Equipment – We will also manage the security policies of your existing network and security equipment to make sure your network is secure.
24x7x365 Support – We’re here to help you, all day every day.
Contact Us today to speak with a Managed Network and System Security Expert.
The Managed Backup and Storage Service includes:
On-Premise Backup Appliance – Sized for local Server and Desktop (if needed) backups.
Cloud Replication – Critical data is encrypted and synchronized to our SSAE 16 certified data center.
Centralized Agent Monitoring – The status of all of your backups are displayed in our Management Console, giving us full visibility into the state of your BDR solution.
Managed Recovery – In case of a disaster, we are here to help you every step of the way to get you operational as fast as possible.
24x7x365 Support – We’re here to help you, all day every day.
Contact Us today to speak with a Managed Backup and Storage Expert Today.