Managed IT Service Solutions
Managed Maintenance & Support · Network & System Security · Backup & Storage
Maintaining an in-house IT team that keeps up with rapid technology change costs time and money — and even more is spent protecting your business from security threats and backing up company data reliably.
A mismanaged IT network can lead to disastrous financial consequences from preventable technology expenses, software audits, compromised data and network vulnerability. By choosing a managed services provider (MSP) to handle your IT, you keep your network and information safe and secure, minimizing downtime and improving your business flow.
CMI can build a customized solution to fit all of your IT needs at a fraction of the cost of an in-house team, with unlimited 24x7x365 support. Contact us today to schedule a free assessment of your current environment.
CMI uses a proactive approach to maintain oversight of your network and IT assets 24/7. Often, issues are detected and resolved before your internal staff even notice them. This model results in a stable IT environment with minimal downtime — all for a pre-established recurring service fee.
Options include:
- Remote Monitoring & Maintenance (24x7x365) — our proactive, self-healing monitoring solution manages all of your IT assets and can correct minor system issues automatically.
- Unlimited Support Tickets — open tickets via phone, email, Customer Portal or a local management agent.
- IT Asset Management — we keep a fully updated inventory of all of your equipment.
- Mobile Device Management — secure your employees’ mobile devices.
- Vendor Relationship Management — we can handle all of your external vendor relationships for you.
- Centralized Software Deployments — delivered through our remote management agents.
- Monthly Health Reporting — automatic reporting on system and network health, plus a summary of all support tickets.
- Monthly Customer Site Visits — regular onsite visits to make sure everything is running smoothly.
- Quarterly Business Reviews — regular IT business reviews to keep your business moving forward.
- 24x7x365 Support — we are here to help you, all day every day.
Contact us today to speak with a Managed Services expert and schedule a free assessment of your IT environment.
The CMI Managed Network and System Security Service delivers a wide array of flexible managed security services that work the way you want — enhancing your existing security program, infrastructure and compliance burden with regulations such as PCI DSS, HIPAA and GLBA.
Options include:
- OS and 3rd-Party Patching — we keep your desktops and servers up to date with the latest security patches, including common applications like Adobe Flash, Acrobat Reader, iTunes, Java and more.
- Cloud-Based Content Filtering — web and malicious-content filtering for endpoints both inside and outside of the office.
- Antivirus / Anti-Malware Protection — centrally managed and updated software deployed to all of your endpoints.
- Intrusion Detection / Prevention — protecting your network perimeter against malicious activity and stopping it before clients are compromised.
- Cloud-Based Network Management — all of your security policies are updated and deployed from our cloud-based management interface.
- Management of Existing Equipment — we also manage the security policies of your existing network and security equipment.
- 24x7x365 Support — we’re here to help you, all day every day.
Contact us today to speak with a Managed Network and System Security expert.
The CMI Managed Backup and Storage Service is a true Backup and Disaster Recovery (BDR) solution. It stores local images of any critical device on an on-premise appliance, then backs those images up to our secure cloud hosting environment. All backups are fully encrypted, so your data is always secure.
The service includes:
- On-Premise Backup Appliance — sized for local server and desktop (if needed) backups.
- Cloud Replication — critical data is encrypted and synchronized to our SSAE 16 certified data center.
- Centralized Agent Monitoring — the status of all your backups is displayed in our management console, giving full visibility into your BDR solution.
- Managed Recovery — in case of a disaster, we help you every step of the way to get operational as fast as possible.
- 24x7x365 Support — we’re here to help you, all day every day.
Contact us today to speak with a Managed Backup and Storage expert.